OVERVIEW

Fractured Atlas is seeking two full‐time Member Advisors - one Grants & Member Advisor and one Fundraising & Member Advisor. Fractured Atlas is a national, fully remote nonprofit arts service organization. Our work is guided by the belief that some of the boldest, most urgent creative work happens outside of institutions, led by individual artists, emerging collectives, and grassroots organizations. Our mission is to make the journey from inspiration to living practice more accessible and equitable for artists and creatives. We run the largest fiscal sponsorship program in the country, supporting thousands of active projects in every creative medium across all 50 states. Through fundraising tools, educational resources, visa letters, community programming, and 1-on-1 support, we help artists access the funding, time, and community they need to make the art the world needs.

A successful candidate in both roles will be a creative problem solver and quick learner who has an enthusiasm for the arts, is incredibly personable over the phone and email, possesses a high level of patience and understanding (particularly as it relates to explaining the same information multiple times), and is able to operate and respond in a fast-paced environment while remaining calm and collected. The Grants & Member Advisor will have expertise around supporting our fiscally sponsored projects through the grant process from application through reporting. The Fundraising & Member Advisor will have expertise around advising our fiscally sponsored projects on fundraising and donation processes, including individual appeals, crowdfunding, giving day campaigns, donation policies and processes, and donation investigation. 

Candidates with a work history that includes grant writing, fundraising, development, and/or customer service will likely excel. Since Fractured Atlas works virtually, these positions require strong self-motivation and both will be remotely supervised by the Associate Director of Education & Engagement.

At Fractured Atlas, we individually and collectively work hard to carry out our organization’s mission. We also understand that work is just one part of life and, through a culture of care, support team members having full and robust lives outside of work. With that foundation, our organizational culture embraces people who are open to:

• Building trust with others and addressing equitable distribution of responsibilities when collaborating.
• Learning new ways of working while welcoming change as a way to reshape processes/policies/programming that no longer serve our values.
• Transparency in communications, decision making, and feedback.
• Centering care and connection in our individual work and in relation to our colleagues. 

We recognize that the culture and core values of an organization should continue to evolve to reflect the world we live in. At any given time, we recognize that there might be emerging values other than our stated values and we continue to have conversations about stated and emerging values.

Additionally, at Fractured Atlas we work to adhere to anti-racism and anti-oppression principles in all areas of our internal and external work. This commitment is grounded in our belief that change is possible, and that our work and that of the artistic community as a whole will grow stronger as oppression is eliminated. 

In our current phase of this journey towards being an Anti-Racist Anti-Oppressive organization, the whole staff is engaged in all staff ARAO meetings led by rotating teams and undergo training as part of their onboarding process. We recognize that we do not have all of the answers as we pursue this work. This work will continue to shift as the Fractured Atlas team changes. We ask that new team members join us as we continue to learn, practice, and grow in this work. Learn more about what it’s like to work at Fractured Atlas here.

MAJOR DUTIES & RESPONSIBILITIES 

BOTH MEMBER ADVISOR ROLES:

• Manage ongoing email communication with artist members through Zendesk.
• Conduct consultative and onboarding calls using Calendly and Zendesk Talk.
• Review and approve fundraising materials, including grant applications, individual appeals, and crowdfunding campaigns.
• Demonstrate Fractured Atlas’ software tools and provide walk-through support to members and fellow Member Advisors as needed.
• Troubleshoot login, navigation, and other basic access issues.
• Other duties as assigned to support the team and our members

GRANTS & MEMBER ADVISOR ROLE: 

• Provide member advising and grant administration support for Fractured Atlas’ fiscally sponsored projects:
  • Manage a high volume of grant application reviews while meeting funder deadlines and maintaining accuracy and consistency.
  • Review grant guidelines, applications, budgets, and supporting materials to assess eligibility, ensure compliance, and provide constructive feedback.
  • Advise members on applying for grants through fiscal sponsorship and communicate revisions, missing information, deadlines, and next steps.
  • Review and approve grant-related fundraising materials before submission.
  • Review and approve grant final reports, including narrative and financial reporting requirements.
  • Process grant award payments, review award documentation, and track payment and reporting requirements.
  • Correspond with members and funders regarding applications, awards, payments, required documentation, and final reports.
  • Maintain accurate grant records and handle sensitive member, funder, and financial information with care and discretion.
  • Collaborate with the Grants Manager and Programs team to improve grant-review processes and strengthen member education.

FUNDRAISING & MEMBER ADVISOR ROLE: 

• Provide member advising and financial administrative oversight for Fractured Atlas’ fiscal sponsorship and fundraising tools:
  • Manage a high volume of support queries and reviews while meeting deadlines and maintaining accuracy and consistency.
  • Advise artist members on the use of Fractured Atlas’s fiscal sponsorship program, including its fundraising and financial tools, and how to follow donation and financial procedures.
  • Review and approve fundraising materials: including profile/general support edits, individual appeals, third-party giving campaigns, and crowdfunding campaigns.
  • Support donation tracking and investigation, including logging donations in Airtable, confirming matching gifts, and resolving donation-related issues.
  • Correspond with members and donors regarding returned or disputed donations. 
  • Provide back up support with artist visa services program.

WHAT WE’RE LOOKING FOR

BOTH MEMBER ADVISOR ROLES: 

• Knowledge of the fundraising landscape and grant application processes
• 1-2 years experience or strong familiarity with web-based software (Slack, Google Drive, Airtable, Trello, Zendesk, Calendly, or any ticketing or CRM software) 
• Experience with individual time management in a remote-work environment
• Possesses self awareness of their professional needs in the workplace
• Strong collaboration and team communication skills
• Experience handling sensitive information and tracking specific details with accuracy 
• Experience explaining policies, procedures, or technical processes to non-expert audiences
• A successful Member Advisor, Programs on the Programs team will be passionate about or committed to: 
  • Advising and/or educating artists and creative business owners
  • Streamlining processes and training others to do the same
  • Exercising research, analytical, and investigative skills to problem solve.
  • Using and exploring new technologies
  • Efficient, effective, understanding communication 
  • Managing a personal workload 
  • Staying flexible and juggling changing priorities
  • Knowing when to take initiative, follow direction, and when to pause
  • Engaging in collaboration and teamwork
• Experience in arts administration, arts management, or information technology - a plus! 
• Direct experience with financial oversight - a plus! 

GRANTS & MEMBER ADVISOR ROLE: 

• 2+ years Direct experience with grants oversight or grant application review.
• Direct experience with New York State Council on the Arts grants - a plus! 

FUNDRAISING & MEMBER ADVISOR ROLE:

• 2+ years of experience in a member, customer, or client support role - financial, fiscal sponsorship, or compliance-related experience a plus!
• Experience reviewing materials or requests against established guidelines and making approval decisions
• Knowledge of donation, payment, or transaction processing

LOCATION

This position is U.S.-based and 100% virtual (with travel about 1-2 times per year*). You can live anywhere in the country but most meetings fall during a 9 AM-6 PM ET window. 

*We have full staff and team in person/hybrid gatherings 1-2 times a year, but we respect that individuals have different risk levels with travel and will work with employees to determine what is possible, with consideration for what is unsafe or uncomfortable for team members.

COMPENSATION

This is a full-time non-exempt position. Salary is $32.70/hr ($68,016 annualized). Fractured Atlas has fixed-tier compensation, so everyone    at each tier makes the same. Learn more about our compensation structure here. 

Benefits include employer-contributed dental, vision, medical insurance; flexible spending account; employer-contributed 401K plan; commuter benefits; professional development allowance; ticket and staff donation allowance for artist member projects; internet and cell-phone stipend; workplace supplies allowance; unlimited paid vacation days; paid sick days; paid family and medical leave; half-day Fridays (full time is 36 hours), and a casual but hard-working, friendly, and supportive work environment. Learn more about our benefits here. 

TO APPLY

When submitting your application, you will be asked which role you are applying for and if you are open to and interested in being considered for both. 

To be considered for the position, please use the application portal to upload all the items below in one PDF-formatted file:

1. Answers to the following prompts (please keep responses to 200 words or less per prompt)

• Tell us about a time you successfully helped someone achieve their goal(s).
• What kind of work environment do you thrive in or enjoy contributing to?
• What’s something in the fundraising or grant landscape that excites you right now? Please consider your top choice of the two roles as you decide (Grants & Member Advisor, Programs or Fundraising & Member Advisor, Programs).

2. Resume no longer than (1) page
3. A list of (3) professional references complete with phone number, email address, and explanation of the relationship. (References will not be contacted without your prior consent.)

If you're looking for a way to merge PDFs, iLovePDF is a free browser based option. Incomplete submissions will not be considered, nor will submissions sent outside of the application portal. 

When applying, you can use any name that you’d like to be referred to—it does not need to be your legal name. If at any point in the process you’d like for us to update your name in our applicant tracking system, please email [email protected] and we can update it for you.

We receive many applications for each job and cannot respond to questions about the position unless you are having a technical issue with the job portal or are requesting accommodations for the process. If you need help with a technical issue or are requesting accommodations, please email [email protected].

Want to know what’s next after you apply? Here is a breakdown of the steps of the hiring process. We have two or more staff members reviewing materials at each stage and we do not use AI screening tools. We use platforms to help manage the process (Spark Hire and JazzHR) but we do not use their AI screening add-ons. 

You can learn more about Fractured Atlas by reviewing our website, blog, and media.fracturedatlas.org/how-we-work. 

OUR COMMITMENT

Fractured Atlas is an equal opportunity employer that values diversity, equity, and inclusion. (Read more about our Anti-Racism and Anti-Oppression commitment.) We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

POSTING DATE

October 7th, 2026. Deadline for submissions is October 21st, 2026 at 11:59 PM Pacific Time